Conditions

General terms and conditions with customer information

Table of contents

scope

Conclusion of the contract

Right of withdrawal

Prices and terms of payment

Delivery and shipping conditions

Retention of title

Liability for defects (warranty)

Applicable law

Place of jurisdiction

Code of Conduct

Alternative dispute resolution

 

1) scope

1.1 These general terms and conditions (hereinafter "AGB") of the Fondon Business Opportunities (hereinafter "seller"), apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter "customer") concludes with the seller with regard to the goods shown by the online shop. This contradicts the inclusion of the customer's own conditions, unless something else has been agreed.

 

1.2 Consumers within the meaning of this terms and conditions is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity. Entrepreneurs within the meaning of these terms and conditions are a natural or legal person or a legal partnership that acts in the exercise of their commercial or independent professional activity when the legal transaction is concluded.

 

2) Contract conclusion

2.1 The product descriptions contained in the online shop of the seller do not represent a binding offers on the part of the seller, but are used to submit a binding offer by the customer.

 

2.2 The customer can submit the offer via the online order form integrated in the seller's online shop. After putting the selected goods in the virtual shopping cart and undergoing the electronic ordering process, the customer gives a legally binding contract offer in relation to the goods contained in the shopping cart. Furthermore, the customer can also submit the offer by phone or email to the seller.

 

2.3 The seller can accept the customer's offer within five days,

 

by sending the customer a written order confirmation or an order confirmation in text form (fax or email), whereby the receipt of the order confirmation is decisive in the customer, or

by providing the customer to the customer, with the access of the goods to the customer, or

by asking the customer to pay after submitting them.

If there are several of the aforementioned alternatives, the contract is concluded at the time when one of the aforementioned alternatives occurs first. The deadline for accepting the offer begins to run on the day after the customer is sent and ends with the end of the fifth day, which follows the sending of the offer. If the seller does not accept the customer's offer within the aforementioned period, this applies as a rejection of the offer with the result that the customer is no longer tied to his declaration of intent.

 

2.4 When submitting an offer via the seller's online order form, the contract text is saved by the seller after the conclusion of the contract and sent to the customer in text form (e.g. email, fax or letter) after sending his order. The seller's access to the contract is not accessible. If the customer has set up a user account in the seller's online shop before sending his order, the order data on the seller's website is archived and can be called up free of charge by the customer via his password-protected user account, stating the corresponding login data.

 

2.5 Before submitting the order via the online order form of the seller, the customer can recognize possible input errors by carefully reading the information shown on the screen. An effective technical means of better detection of input errors can be the enlargement function of the browser, with the help of which the display is enlarged on the screen. The customer can correct his entries as part of the electronic ordering process via the usual keyboard and mouse functions until he clicks on the button that concludes the order.

 

2.6 Only the German language is available for the conclusion of the contract.

 

2.7 The order processing and contact usually take place by email and automated order processing. The customer must ensure that the e-mail address provided for order processing is correct so that the emails sent by the seller can be received at this address. In particular, when using spam filters, the customer must ensure that all third parties sent by the seller or the third party sent with the order processing can be sent.

 

2.8 When ordering, the customer confirms with submitting the order that he has reached the legally required minimum age. The seller ensures that the customer has reached the legally required minimum age. The goods are therefore only handed over to the customer's prior successful examination and authentication of the customer.

 

3) Right of withdrawal

3.1 Consumers are generally entitled to a right of withdrawal.

 

3.2 More information on the right of cancellation arises from the cancellation policy of the seller.

 

4) Prices and terms of payment

4.1 Unless otherwise resulting from the seller's product description, the prices given are total prices that contain the statutory sales tax. If necessary, additional delivery and shipping costs are specified separately in the respective product description.

 

4.2 The payment option is/will be communicated to the customer in the seller's online shop.

 

5) Delivery and shipping conditions

5.1 The delivery of goods takes place on the shipping route to the delivery address provided by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the order processing of the seller is decisive.

 

5.2 If the delivery of the goods fails for reasons for which the customer is responsible, the customer bears the appropriate costs for the seller. This does not apply in view of the costs for the return if the customer effectively exercises his right of withdrawal. For the return costs, the regulation made in the cancellation policy of the seller applies if the recovery right is effective.

 

5.3 The seller reserves the right to withdraw from the contract in the event of no correct or not proper self -delivery. This only applies in the event that the non -delivery is not to be represented by the seller and that he has completed a specific cover business with the supplier with the care required. The seller will make all reasonable efforts to obtain the goods. In the event of non -availability or the only partial availability of the goods, the customer will be informed immediately and the consideration will be reimbursed immediately.

 

5.4 If you pick up, the seller first informs the customer by email that the goods he ordered is available for collection. After receiving this email, the customer can pick up the goods after consultation with the seller at the seller's seat. In this case, no shipping costs will be charged.

 

6) Reference to retention of title

If the seller arrives in advance, he reserves the property of the delivered goods until the purchase price owed is fully paid.

 

7) Liability for defects (warranty)

7.1 If the purchased item is poor, the provisions of the statutory liability for defects apply.

 

7.2 If the customer acts as a consumer, he is asked to complain about the delivered goods with obvious transport damage to the deliverer and to inform the seller. If the customer does not meet this, this has no effect on his legal or contractual claims for defects.

 

8) Applicable law

For all legal relationships between the parties, the law of the Federal Republic of Germany applies to the exclusion of the laws on the international purchase of mobile goods. In the case of consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has its habitual residence is withdrawn.

 

9) jurisdiction

If the customer acts as a merchant, legal entity under public law or a special fund based on public law based in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes from this contract is the seller's headquarters. If the customer is based outside the territory of the Federal Republic of Germany, the seller's place of place of jurisdiction for all disputes from this contract is if the contract or claims from the contract can be attributed to the customer's professional or commercial activity. In the above cases, however, the seller is entitled to call the court at the customer's seat.

 

10) Alternative dispute resolution

10.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr

This platform serves as a contact point for extrajudicial resolution of disputes from online purchase or service contracts in which a consumer is involved.

10.2 The seller is not obliged to participate in a dispute settlement procedure in front of a consumer arbitration board, but is ready for this.